Telebroad Remote Support

Download our remote support app and a Telebroad technician will connect to your computer to help resolve your issue.

check_circle Download started

download Download for Windows

arrow_upward Check the top of your browser for the download

Other platforms: Windows· macOS· Linux

Click Download

Run the downloaded file

Wait for technician to connect

Here’s what to expect

1 file_download

Find the file

Look for telebroad-remote.exe in your browser’s downloads — usually shown at the top right.

2 verified_user

Run the file

Double-click the file. Windows may show a security prompt asking if you want to allow this app — click Yes or Run anyway. This is normal and safe.

Accept the disclaimer

A small window opens confirming a Telebroad technician is about to assist you. Click Accept.

Enter your details

Type your name and company, then click Continue so we know who is connecting.

5 $Queue screen$

You’re connected

Sit tight — a Telebroad technician will pick up your session in a moment. You’ll see your screen activity once they connect.