Telebroad Remote Support
Download our remote support app and a Telebroad technician will connect to your computer to help resolve your issue.
Download started
Download for Windows
Check the top of your browser for the download
1
Click Download
2
Run the downloaded file
3
Wait for technician to connect
What happens next
1
Find the file
Look for
telebroad-remote.exe in your browser’s
downloads — usually shown at the top right.
2
Run the file
Double-click the file. Windows may show a security prompt
asking if you want to allow this app — click Yes
or Run anyway. This is normal and safe.
3
Accept the disclaimer
A small window opens confirming a Telebroad technician
is about to assist you. Click Accept.
4
Enter your details
Type your name and company,
then click Continue so we know who is connecting.
5
You’re connected
Sit tight — a Telebroad technician will pick up your
session in a moment. You’ll see your screen activity
once they connect.